Product Manager

Total Open Position - 2

The Product Manager is responsible for the product planning and execution throughout the Product Life Cycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.

The Product Manager is expected to:-

? Define the product strategy and roadmap

? Deliver MRDs and PRDs with prioritized features and corresponding justification

? Work with external third parties to assess partnerships and licensing opportunities

? Run beta and pilot programs with early-stage products and samples

Job Responsibilities:-

Experience with dynamic content delivery, archival & near-real time retrieval systems, supporting both end users and internal agent facing systems, and delivering both online and within the enterprise

Experience supporting support a multi-national (US & MX) workforce and multi-cultured end user base

Understanding of modern architecture design principles and technologies, covering all layers of the development and infrastructure stack in order to work with developers on the design and build of features

Working knowledge of debug tools and query languages to support technical products in production (SQL, MongoDB, Inspector) and ability to understand APIs and troubleshoot technical issues

Partner with developers to resolve technical issues and act as a resource to developers for high alert incident resolution

Bachelor's Degree or in Engineering, Computer Science, or equivalent degree or experience.