Account Lead

Demonstrated Skills

• Lead, manage, motivate, and develop people

• Continually improve the processes to bring in Operational Excellence

• Managing communication with the stake holders

• Attrition Management per organization and Individual targets

• Consistency in meeting the Result per the SLA guidelines / targets
• Grow and Develop business from existing client

Roles & Responsibilities:

• High on Domain knowledge (healthcare/medical billing/RCM)

• Excellent written and communication skills

• Excellent interpersonal and people management skills (should have managed up to 25 people)

• Client Management & Deliverables per SLA's

• Support the supervisor by offering solutions to the problem and assist in making decisions on issues related to the process

• Mentor and develop people in the process

• Ability to work on Patient services( Inbound and out bound)