System Admin L1

Technical Support experience handling global customers.

· Strong troubleshooting skills in Windows, Linux and Networking (Data Center support Preferred)

· Ability to communicate technical concepts clearly and effectively.

· Analysis, troubleshooting, and problem-solving expertise.

· Effectively prioritize and call out customer issues.

· Strong skill in resolve cloud infrastructure issues.

· Do timely updates of tasks to match the severity levels.

· Excellent written and verbal communication skills.

· Effective communication and interpersonal skills to be able to establish rapport with people at all levels.

· The ability to work in teams as well as independently.

· Take a proactive approach to work without close supervision.

· Should be patient, persistent and attentive to details with strong work ethic and Organizational Skills

· Positive attitude

· Willingness to work in shifts and over the weekend.