Business Analyst / Product Owner

Introduction:

We are looking for a Business Analyst / Product Owner to work closely with clients and internal delivery teams in a post-sales environment, ensuring that business needs are translated into clear, actionable, and delivery-ready requirements. This role sits at the heart of execution—bridging client intent, product vision, and engineering reality. You will be responsible for clarity, continuity, and alignment across the delivery lifecycle, while progressively developing deeper product and domain ownership. This is not a passive coordination role. It requires thinking, asking the right questions, and owning outcomes within defined boundaries.

Key Responsibilities:

1. Client Interaction & Requirement Ownership

• Act as a day-to-day point of contact for clients during post-sales deliver

• Understand client business objectives, workflows, and pain points through structured discussions

• Capture, validate, and refine requirements in collaboration with client stakeholders

• Support expectation management by clearly communicating scope, assumptions, and dependencies

2. Business Analysis & Requirement Definition

• Translate business needs into:

o Functional and non-functional requirements

o User stories with acceptance criteria

o Process flows and use-case scenarios

• Identify gaps, ambiguities, and edge cases early

• Ensure requirements are clear, testable, and implementation-ready

3. Product Backlog Support & Prioritization

• Support the Product Owner / Lead BA in maintaining and refining the product backlog

• Assist in breaking down epics into features and user stories

• Participate in backlog grooming, sprint planning, and refinement sessions

• Apply prioritization logic based on business value, dependencies, and delivery sequencing

4. Delivery Collaboration & Execution Support

• Work closely with engineering, UX, and QA teams to clarify requirements and intent

• Participate in agile ceremonies to ensure shared understanding

• Support UAT preparation, defect triage, and release validation

• Help ensure delivered features align with agreed requirements and business goals

5. Change & Impact Management

• Assist in evaluating change requests and their impact on scope, timeline, and effort

• Maintain requirement traceability as scope evolves

• Support structured communication of changes to stakeholders

6. Documentation & Knowledge Continuity

• Maintain high-quality documentation throughout the engagement lifecycle

• Ensure business and functional knowledge is well captured and transferable

• Contribute to internal templates, standards, and best practices

Experience

• 3–6 years of experience as a Business Analyst, Product Owner, or Associate Product role

• Experience working in post-sales or delivery-focused engagements

• Exposure to client-facing roles and cross-functional teams

Core Competencies

• Strong analytical and problem-solving skills

• Ability to ask structured questions and synthesize information

• Clear written and verbal communication

• Comfort working with partial information and evolving requirements

• Willingness to take ownership within defined scope

Tools & Practices

• Familiarity with Agile/Scrum delivery models

• Experience with tools such as Jira, Confluence, Azure DevOps, or similar

• Basic understanding of UX, system design, and QA processes

What Success Looks Like

• Requirements are clear, consistent, and trusted by delivery teams

• Clients feel heard and understood during execution

• Fewer reworks due to ambiguity or missed context

• Smooth handoffs between business, design, and engineering

• Growing confidence in owning modules, features, or workstreams independently

Who This Role Is For

• Business Analysts ready to grow into strong product and client ownership roles

• Product-minded professionals who enjoy structured problem solving

• Individuals who thrive in delivery environments and value execution discipline

• Candidates who want to deepen their client-facing and decision-making skills