Customer Success Associate
Onnivation Ventures Pvt Ltd
Job Description
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Responsibilities: Own the overall relationship with the customers, which includes: increasing adoption, ensuring retention, and ongoing satisfaction. Be customerGÇÖs first point of contact - their advocate and champion Monitor customer health through available metrics and help them maximize value of their subscription. Identify opportunities for growth by relaying information back to the internal team Management of CRM and other platforms related to delivering customer success |
Department: Customer Success