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User Experience (UX) Writer

Centime, Inc.

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Job Description

User Experience (UX) Writer

      Strategize and design with words GÇô thoughtfully crafting clear, resonant messaging rooted in customer empathy

      Converge customer goals, business requirements, and brand values

      Work on feature development, naming, user flows, product logic, and education.

      Work closely with our Product Marketing, Content Marketing and Senior Management to shape the tone of voice, language and design system for Centime

      Research and advocate for best practices based on latest industry content design trends

      Standardize nomenclature, create a vocabulary and seek to create business rules for its usage across the plication and supporting documentation

      Ensure language is free of or otherwise compliant with regulatory and legal concerns

      Actively seek feedback from all levels in product, design, sales, support and most importantly from customers, and work to raise the bar

      Collaborate with UX designers, product managers, and researchers to understand user pain points and craft clear, concise copy for a variety of surfaces (in-app content, notifications, on-boarding guide, product tours, error messages, promos, help guide, and more). You are required to write, edit, proof and document UX content as necessary, paying acute attention to detail


      Strategize and design with words GÇô thoughtfully crafting clear, resonant messaging rooted in customer empathy

      Converge customer goals, business requirements, and brand values

      Work on feature development, naming, user flows, product logic, and education.

      Work closely with our Product Marketing, Content Marketing and Senior Management to shape the tone of voice, language and design system for Centime

      Research and advocate for best practices based on latest industry content design trends

      Standardize nomenclature, create a vocabulary and seek to create business rules for its usage across the plication and supporting documentation

      Ensure language is free of or otherwise compliant with regulatory and legal concerns

      Actively seek feedback from all levels in product, design, sales, support and most importantly from customers, and work to raise the bar

      Collaborate with UX designers, product managers, and researchers to understand user pain points and craft clear, concise copy for a variety of surfaces (in-app content, notifications, on-boarding guide, product tours, error messages, promos, help guide, and more). You are required to write, edit, proof and document UX content as necessary, paying acute attention to detail

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